Terms & Conditions
EARTH & HERB SKIN – TERMS AND CONDITIONS
Last Updated: 02 June 2026
Welcome to Earth & Herb Skin. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us through our Shopify store. By accessing our website or placing an order, you agree to be bound by these Terms.
1. About Us
Earth & Herb Skin is a skincare brand registered and operating in the United Kingdom.
For any enquiries, please contact us at:
Email: Earthandherbskin@gmail.com
2. Eligibility
By using our website and purchasing products from us, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
3. Products
We make every effort to ensure that product descriptions, ingredient lists, pricing, and images are accurate. However, we cannot guarantee that all information is free from errors.
Product packaging and appearance may vary slightly from images displayed on our website.
4. Product Use and Skin Safety
Earth & Herb Skin products are intended for external use only.
As skincare products may affect individuals differently, customers should perform a patch test before first use.
Discontinue use immediately if irritation occurs and seek professional medical advice where necessary.
Earth & Herb Skin shall not be liable for adverse reactions resulting from failure to follow usage instructions, undisclosed allergies, or misuse of products.
5. Medical Disclaimer
The information provided on our website is for general informational purposes only and is not intended as medical advice.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Customers should consult a qualified healthcare professional regarding any medical or skin concerns.
6. Orders
All orders are subject to acceptance and product availability.
We reserve the right to refuse or cancel any order at our discretion, including where pricing errors, suspected fraud, or stock availability issues arise.
Once your order has been dispatched, you will receive confirmation via email.
7. Pricing and Payment
All prices are displayed in Pounds Sterling (£) and include VAT where applicable.
Payment must be received in full before products are dispatched.
We reserve the right to change prices at any time without prior notice.
8. Shipping
We currently ship only within the United Kingdom.
Delivery times provided are estimates and may vary depending on the courier and circumstances beyond our control.
Earth & Herb Skin is not responsible for delays caused by postal services, weather conditions, industrial action, or other unforeseen events.
9. Consumer Cancellation Rights
Under the Consumer Contracts Regulations 2013, customers may have the right to cancel their order within 14 days of receiving their goods.
However, for hygiene and health protection reasons, we reserve the right to refuse returns of opened, used, or unsealed skincare products unless they are faulty, damaged, or not as described.
To exercise your cancellation rights, please contact us within the applicable period.
10. Faulty or Damaged Products
If you receive a faulty, damaged, or incorrect item, please contact us within 14 days of delivery with photographic evidence where possible.
Your statutory rights under the Consumer Rights Act 2015 remain unaffected.
11. Intellectual Property
All content on this website, including logos, branding, product names, images, graphics, text, and designs, is the property of Earth & Herb Skin and may not be copied, reproduced, distributed, or used without our prior written permission.
12. Website Use
You agree not to:
- Use our website for unlawful purposes;
- Attempt to gain unauthorised access to our systems;
- Introduce malicious software, viruses, or harmful code;
- Interfere with the operation or security of the website.
13. Limitation of Liability
Nothing in these Terms excludes liability where it would be unlawful to do so under UK law.
Subject to the above, Earth & Herb Skin shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our products or website.
Our total liability shall not exceed the purchase price paid for the relevant product.
14. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and process personal information in accordance with UK data protection laws.
15. Third-Party Services
Our store is hosted on Shopify. By using our website, you may also be subject to Shopify’s terms and policies where applicable.
We are not responsible for the content, practices, or policies of third-party websites linked from our website.
16. Changes to These Terms
We reserve the right to amend these Terms at any time.
Any updates will be posted on our website and will take effect immediately upon publication.
17. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact Us
For questions regarding these Terms and Conditions, please contact:
Earth & Herb Skin
Email: Earthandherbskin@gmail.com
By placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.